Estimates, technicians, parts, payments and California-grade paperwork in one system — software that does the work, not software that talks about it. Built inside two working Southern California shops, not a demo lab.
Mechanical and collision are different businesses wearing the same coveralls. Top Shop ships as two editions on one backend — same customers, same money, different floor.
From the first phone call to the last text-to-pay — estimates in seconds, inspections customers actually approve, and follow-ups that bring declined work back.
You keep CCC — the carriers made that choice. Top Shop ingests the estimate and runs everything after it: the floor, the parts, the supplements, the money.
Techs see their jobs. Advisors see their day. Nobody sees somebody else's chaos.
Clocked vs. flagged, by tech, by job — payroll export included.
Dealerships, O'Reilly, LKQ, your jobber — one parts list per job, live pricing.
Card, tap, link in a text. Only the people you name can touch money — every action logged.
ARD numbers, part condition, signed authorizations before work starts — by construction, not by memory.
Effective labor rate, average RO, closing ratio, GP by parts and labor — live.
We call it AI — Automotive Intelligence. Not a chatbot bolted on: a second pair of hands on the jobs that leak time and money.
"Shakes over 60, grinding on left turns" becomes a structured concern, the diagnostics to run, and a draft estimate — before you're back at the desk.
Teardown photos compared against the carrier's estimate. Operations that aren't on it get flagged. One catch a month pays for the software.
A tech's photo of a worn part becomes the customer's plain-English explanation with priced options. Techs shouldn't have to be salespeople.
Answers when nobody can, books into real capacity, hands off anything it shouldn't handle. Missed calls are cars that went somewhere else.
"Which jobs have waited on parts more than three days?" "What did we write off last month, and who approved it?" Plain English in, answers out.
Nothing it writes reaches a customer or an insurance carrier without a human accepting it. Every AI-written line stays visibly marked until someone signs off, and every suggestion keeps its confidence score. On a regulated California invoice, that isn't a feature — it's the foundation.
Every feature ships because a working shop needed it that week — then gets hardened by the other one.
Insurance work across the major carriers, DRP metrics, and a two-location parts operation.
Cross-location work queues, shared customers, one set of numbers for the owner.
A brand-new Euro-specialty shop running Top Shop as its first and only system.
The Bureau of Automotive Repair writes the strictest repair rules in the country. Top Shop generates paperwork that passes by construction — national vendors treat this as a form template, if they handle it at all.
Top Shop is in active development with its founding shops now. Early access opens as we harden it on real cars and real money.
Early access — coming soon